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Subscription Policy

Last updated 12 October 2026

Refill Plan (subscription) policy

Last updated: 12 October 2026

The Refill Plan is an optional subscription for SEASEE replacement filters sold on seasee.sg by FAST BEAUTY SOUTHEAST PTE. LTD. (UEN 202441747C), 20A Tanjong Pagar Road, Singapore 088443.

How it works

  • You choose the refill filters and a delivery rhythm (every 6, 8, 12 or 16 weeks) before you check out.
  • Each delivery is charged at the Refill Plan price shown on the product page and at checkout, which is 10% below the one-time price of the same item. Prices include GST. Delivery fees, if any, are shown at checkout and, for later orders, in your account.
  • Your first order is charged at checkout. Each later order is charged automatically to the payment method you used, on the scheduled order date shown in your account, until you cancel.
  • We email you 3 days before each scheduled order, so you can skip it or make changes.

Skip, pause or cancel

  • Sign in to your account at seasee.sg and open Subscriptions. You can skip (or unskip) the next order, pause, resume or cancel at any time. To change the delivery rhythm or the items, message us and we will update it for you.
  • There is no minimum number of deliveries and no cancellation fee.
  • To stop an upcoming order from being charged, skip it or cancel before its scheduled order date. An order that has already been charged is handled under our Refund policy.
  • If you need help, contact us on WhatsApp or at sales@seasee.sg and we will make the change for you.

Price changes

Each delivery is charged at the Refill Plan price that applied when you started the plan. If we ever need to change the price of an active plan, we will email you before the first order at the new price, and you can skip or cancel before that order.

Failed payments

If a payment fails, we retry it up to 3 times, 7 days apart. To use a different card, message us before the next retry. If every retry fails, the plan is cancelled and we email you. The order ships once payment succeeds.

Out-of-stock items

If an item is out of stock on the order date, we try again daily for up to 5 days. If it is still unavailable, that order is skipped, you are not charged for it, and we email you. Your plan continues with the next order.

Returns and refunds

Delivered Refill Plan orders follow our Refund policy (https://seasee.sg/policies/refund-policy).