Thank you for shopping with SEASEE. This Shipping Policy explains how and when
your orders are processed and delivered. By placing an order on https://seasee.sg,
you agree to the terms below.
Shipping Coverage
We currently ship within Singapore only. We do not offer international
shipping at this time.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding
public holidays) after payment has been confirmed. Orders placed on weekends or
public holidays are processed on the next business day.
You will receive a confirmation email once your order is placed, and a separate
notification with tracking details once your order has shipped. During periods of
high order volume, processing may take slightly longer; in such cases we will
notify you by email.
Delivery Times
Estimated delivery is 4–7 business days after order confirmation, including the order processing time above. For orders placed on weekends or public holidays, the estimate begins on the next business day.
Delivery times are estimates and are not guaranteed. Delays may occur due to
courier handling, weather, or other circumstances beyond our control.
Shipping Rates
Orders of SGD 15.00 or more qualify for free standard shipping within Singapore. Free shipping is applied automatically at checkout; no code is needed.
For orders below SGD 15.00, shipping is charged based on the total weight of the order at the rates below. The final shipping cost is displayed before payment is confirmed.
Weight-based rates for orders below SGD 15.00:
Up to 1 kg: SGD 2.90
Over 1 kg and up to 4 kg: SGD 3.70
Over 4 kg and up to 9 kg: SGD 4.70
Over 9 kg: SGD 9.20
Order Tracking
Once your order has been dispatched, you will receive an email containing a
tracking number and a link to track your shipment. Please allow up to 24–48
hours for tracking information to become active.
Lost, Delayed, or Damaged Shipments
If your order has not arrived within the estimated delivery window, or arrives
damaged, please contact us within 7 days of the expected delivery date at
sales@seasee.sg. We will work with the courier to resolve the issue and,
where appropriate, arrange a replacement or refund in accordance with our
Refund Policy.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate at checkout. SEASEE
is not responsible for orders delivered to an incorrect address provided by the
customer. If an order is returned to us due to an incorrect or incomplete address,
additional shipping charges may apply for re-delivery.
Contact Us
If you have any questions about your shipment, please contact:
SEASEE Singapore
Email: sales@seasee.sg
Registered Address: 20A TANJONG PAGAR ROAD, SINGAPORE 088443
Warehouse / Returns Address: No.48 Toh Guan Road East (Enterprise Hub) #05-126, Singapore 608586
Last updated: September 2026