Shipping policy
Shipping Policy
Thank you for shopping with SEASEE. This Shipping Policy explains how and when
your orders are processed and delivered. By placing an order on https://seasee.sg,
you agree to the terms below.
Shipping Coverage
We currently ship within Singapore only. We do not offer international
shipping at this time.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding
public holidays) after payment has been confirmed. Orders placed on weekends or
public holidays are processed on the next business day.
You will receive a confirmation email once your order is placed, and a separate
notification with tracking details once your order has shipped. During periods of
high order volume, processing may take slightly longer; in such cases we will
notify you by email.
Delivery Times
Estimated delivery is 2–5 business days after dispatch.
Delivery times are estimates and are not guaranteed. Delays may occur due to
courier handling, weather, or other circumstances beyond our control.
Shipping Rates
Shipping charges are calculated automatically at checkout based on the total
weight of your order. The final shipping cost is displayed before payment is
confirmed.
Our weight-based rates are as follows:
| Order Weight | Shipping Fee (SGD) |
|---------------------|--------------------|
| Up to 1 kg | SGD 2.90 |
| 1.01 – 3 kg | SGD 3.70 |
| 3.01 – 9 kg | SGD 4.70 |
| Above 9 kg | SGD 9.20 |
Order Tracking
Once your order has been dispatched, you will receive an email containing a
tracking number and a link to track your shipment. Please allow up to 24–48
hours for tracking information to become active.
Lost, Delayed, or Damaged Shipments
If your order has not arrived within the estimated delivery window, or arrives
damaged, please contact us within 7 days of the expected delivery date at
official.seasee@gmail.com. We will work with the courier to resolve the issue and,
where appropriate, arrange a replacement or refund in accordance with our
Refund Policy.
Incorrect Shipping Information
Please ensure your shipping address is complete and accurate at checkout. SEASEE
is not responsible for orders delivered to an incorrect address provided by the
customer. If an order is returned to us due to an incorrect or incomplete address,
additional shipping charges may apply for re-delivery.
Contact Us
If you have any questions about your shipment, please contact:
SEASEE Singapore
Email: official.seasee@gmail.com
Address: 20A TANJONG PAGAR ROAD, SINGAPORE 088443
Last updated: June 2026